AEON seems to run slow in Windows Media Center

Post by **BTT** » Sat Apr 20, 2013 9:26 pm

Hello rorywilcox

I have contacted a fellow forum member asking if he can help, probably not tonight though - It's 2.25 am here in the UK.

Regards BTT

Post by **BTT** » Sun Apr 21, 2013 9:16 pm

Hello rorywilcox

I have found some information that MAY help you:

My laptop is a pretty good laptop i7-3720qm Intel 4000/AMD7850 GPU, and although things run great on GF, I still get pauses between scenes on AEON... If you have less than 1G, that pretty much says you are using an older GPU card... most come standard with a gig or two now. Again, newer cards will definitely have HDMI w/audio ... older cards might be a gamble. If things run slow, your computer is probably just not up to the task. AEON will tax the GPU... heavily. That is just a fact of life. Another thought is the GPU/motherboard interface... Slowest will be vanilla PCI. Some motherboards have special slots/interfaces for the GPU which allow things to run faster. I would ASSUME all new MBs that support either Intel or AMD's latest architectures will perform just fine.

Please DO NOT ask me any questions because I will not know the answers.

Regards BTT

sharok · Post by **sharok** » Mon Jul 08, 2013 3:42 am

BTT wrote:Hello rorywilcox

I have found some information that MAY help you:

My laptop is a pretty good laptop i7-3720qm Intel 4000/AMD7850 GPU, and although things run great on GF, I still get pauses between scenes on AEON... If you have less than 1G, that pretty much says you are using an older GPU card... most come standard with a gig or two now. Again, newer cards will definitely have HDMI w/audio ... older cards might be a gamble. If things run slow, your computer is probably just not up to the task. AEON will tax the GPU... heavily. That is just a fact of life. Another thought is the GPU/motherboard interface... Slowest will be vanilla PCI. Some motherboards have special slots/interfaces for the GPU which allow things to run faster. I would ASSUME all new MBs that support either Intel or AMD's latest architectures will perform just fine.

Please DO NOT ask me any questions because I will not know the answers.

Regards BTT

The issue does not seem to be the computer since many users have the same problem with Aeon.
My laptop has an NVIDIA GTX 660M (2 Gig Memory) and CPU=i7, 2.4 giga hz (3.4 with the boost) with 8 gig ram and I've the same problem with Aeon (instant pauses during scene transitions), while G-Force 5 (gold) is flawless and runs very smooth on the same machine.

Just a comment for the developer:
I appreciate your great work and that was why I purchased Aeon. But it should not take a super computer to run a music visualization. It would be very kind of you to fix this problem.

Post by **BTT** » Mon Jul 08, 2013 12:10 pm

Hello sharok

I believe your best bet would be to contact SoundSpetrum:

http://www.soundspectrum.com/support/contact.html

Regards BTT

sharok · Post by **sharok** » Mon Jul 08, 2013 12:24 pm

BTT wrote:Hello sharok

I believe your best bet would be to contact SoundSpetrum:

http://www.soundspectrum.com/support/contact.html

Regards BTT

I've done that. They told me the same thing as they told the other users. "Aeon is very Special. Make sure your CPU, Video card and everything else is up to date."

I'm beginning to understand the meaning of "Very Special"

Post by **BTT** » Mon Jul 08, 2013 12:34 pm

Hello sharok

As you have already contacted SoundSpectrum support and they did not resolve your problem, try sending an email to Andy O'Meara the author of Aeon, but be warned he rarely reads his mail. If you hear nothing in a week or two post again, and I will see if I can press a few buttons for you.

Regards BTT

EDIT: email address removed. BTT

FrankN · Post by **FrankN** » Mon Jul 08, 2013 4:28 pm

Hi Guys,

Please do not swamp Andy with emails. Believe me, he is aware of your issues, and he works very hard to make our software the best that it can be. However, if you inundate us with emails it will just add to our personal stress, and they will be lost in the multitudes of emails that we get every day. Don't worry, through this forum and our ticket support system, your voices are being heard.

Regards,
Frank N.
SoundSpectrum, Inc.

sharok · Post by **sharok** » Mon Jul 08, 2013 5:13 pm

I just wanted to thank Frank and BTT for your help and support.

Per youe suggestion, I wont email Andy since he is aware of the transition issue.

Hopefully, he'll find a solution for it.

Thanks again.

FrankN · Post by **FrankN** » Mon Jul 08, 2013 6:16 pm

Thanks

We're working on it!

Post by **BTT** » Mon Jul 08, 2013 8:04 pm

Hello Frank

Regarding the pause between scenes in Aeon, we have been given various reasons, and told "we are working on it" since Aeon was first released in December 2010. How much longer?. I ask in the nicest possible way.

Regards BTT

Post by **BTT** » Mon Jul 08, 2013 8:08 pm

Hello Frank

You will notice I have removed Andy's email details from my earlier post.

Regards BTT

sharok · Post by **sharok** » Mon Jul 08, 2013 9:21 pm

BTT wrote:Hello Frank

Regarding the pause between scenes in Aeon, we have been given various reasons, and told "we are working on it" since Aeon was first released in December 2010. How much longer?. I ask in the nicest possible way.

Regards BTT

BTT,

Are you saying that they released Aeon 3.4 just a couple of months ago with the same bugs from 2010????

It doesn't make sense. The developer upgrades the software to sell but doesn't fix the known bugs. Then, what has their customer support been doing for the past three years and what is it doing now? I bet they've been praying for the bugs to migrate to G-Force

Now, that is what I call working hard

This is a great visualization software, a true masterpiece (IMHO) and it is a shame to know that they (SS and developer) did not take the initiative to fix the bugs for the past three years.

Post by **BTT** » Mon Jul 08, 2013 11:39 pm

Hello sharok

I agree with you SoundSpectrum do make good products, and it's really a great shame they have not been able to solve the problem of the pause between changing scenes in Aeon (hope G-Force doesn't go the same way).There are many posts in the Aeon section of the forum regarding this issue.

Regards BTT

sharok · Post by **sharok** » Tue Jul 09, 2013 2:33 am

BTT wrote:Hello sharok
I agree with you SoundSpectrum do make good products, and it's really a great shame they have not been able to solve the problem of the pause between changing scenes in Aeon (hope G-Force doesn't go the same way).There are many posts in the Aeon section of the forum regarding this issue.

Regards BTT

Hi BTT,

I'm a winamp user and almost sure that the winamp community has not been informed about those issues with Aeon and White Cap (they both have the same transition issue).

Hopefully, they'll start to care about this issue (after three years) SOON.

Post by **BTT** » Tue Jul 09, 2013 11:42 am

Hello sharok

There are many people from the forum including myself who use Winamp. I believe the reason for 'the pause' could be something to do with SoundSpectrum changing to Python. The problem did not exist in WhiteCap until that was changed to Python.

Regards BTT

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AEON seems to run slow in Windows Media Center

Thank you for your support