New Release AEON 3.0 keyboard help no work

[Baldufa]

Aeon 3.0 version does not work (keyboard in J. River Media Center). Win 7 64 bits.

[BTT]

Hello Baldufa

Contact SoundSpectrum as details in this post.

http://www.soundspectrum-forums.com/vie ... php?t=7635


Regards BTT

[Fabricio]

Aeon 3.0 version does not work (keyboard in J. River Media Center). Win 7 64 bits.

For me, does not work win7 32bits, also.

Hello Baldufa

Contact SoundSpectrum as details in this post.

http://www.soundspectrum-forums.com/vie ... php?t=7635


Regards BTT

I send email (contact), but there was no answer. The problem was not fixed.

I'm sad.

Now, G-Force 4.4.0.B 1or2_Platinum, dont work keyboard in J. River Media Center, also. I'll send email (contact).

Regards,

Fabricio, from Brazil.

[BTT]

Hello Fabricio

Have you received a response from SoundSpectrum regarding the problems you have been experiencing?


Regards BTT

[Fabricio]

Hello Fabricio

Have you received a response from SoundSpectrum regarding the problems you have been experiencing?


Regards BTT

Hi,

Thank you for your attention.

I received this Ticket #54906 (email SoundSpectrum of 09.20.2012, September).

I believe it is on the G-Force (keyboard). I had no answer yet.

Nothing about Aeon.

Hugs,

Fabricio, from Brazil.

[BTT]

Hello Fabricio

I have today (29th September) sent an email to SoundSpectrum asking them to resolve your problems.
----------------------------------------------
Copy of email:-

Hello xxxxxx

Forum member Fabricio is having keyboard problems with Aeon, he contacted you on 13th September - no reply. He also has keyboard problems with G-Force, he received Ticket #54906 on the 20th September. Nothing since then. Would you help him please.

Regards xxxxxx
----------------------------------------------

Regards BTT

[Fabricio]

Hello Fabricio

I have today (29th September) sent an email to SoundSpectrum asking them to resolve your problems.
----------------------------------------------
Copy of email:-

Hello xxxxxx

Forum member Fabricio is having keyboard problems with Aeon, he contacted you on 13th September - no reply. He also has keyboard problems with G-Force, he received Ticket #54906 on the 20th September. Nothing since then. Would you help him please.

Regards xxxxxx
----------------------------------------------

Regards BTT

Very thanks.

I'll wait.

Hugs,

Fabricio, from Brazil.

[Fabricio]

Friend BTT,

Sorry my invasion.

You already know: I have two licenses (G-Force and Aeon). The two programs (recent updates) has problems. I have already commented on the site and support. The keyboard does not work with J.River Media Center player.

They do not answer my e-mail. It is a serious company or not? I'm very disappointed. I think about desist.

Sorry for the bad English.

Hugs,

Fabricio, from Brazil.

[BTT]

Hello Fabricio

I apologise for the ongoing lack of support from SoundSpectrum. Today Friday 26th October I have sent emails to Paul Brower(Support) and Andy (the big boss man). Hopefully one or both will reply to your post.

I will keep an eye on developments.


Regards BTT

[Fabricio]

Hello Fabricio

I apologise for the ongoing lack of support from SoundSpectrum. Today Friday 26th October I have sent emails to Paul Brower(Support) and Andy (the big boss man). Hopefully one or both will reply to your post.

I will keep an eye on developments.


Regards BTT

Thank you for your attention.

I really like soundspectrum, but ...

I hope ...

Hugs,

Fabricio, from Brazil.