standalone

[captain trips]

Hi all, I have just renewed g-force platinum, all is great, but when I try to use the standalone player I get an error message from microsoft saying 'standalone exe has encountered a problem and needs to close', has anyone come across this before, and have you any suggestions on how to resolve this issue?
(I have tried re-installing, also when my firewall asked, I granted access to the internet for it)

thanks a bunch!

[andy55]

Hi all, I have just renewed g-force platinum, all is great, but when I try to use the standalone player I get an error message from microsoft saying 'standalone exe has encountered a problem and needs to close', has anyone come across this before, and have you any suggestions on how to resolve this issue?
(I have tried re-installing, also when my firewall asked, I granted access to the internet for it)

thanks a bunch!

Please email support with your system details (CPU, GPU, hardware, OS version, etc).

andy

[mattdice]

Same thing for me but on my mac! Updated it and now it won't work!!!

[andy55]

Same thing for me but on my mac! Updated it and now it won't work!!!

Make sure you're not using the Standalone app from the previous version. To make sure of this, search for "G-Force Standalone.app" and trash what you find and then copy a fresh copy of it from the G-Force 3.5.7 disk image.

[captain trips]

Problem solved thanks to online diagnostics, thanks Andy....Top man!

[mattdice]

Great. Thanks for the help. Staring at the screen again.

M