Lost my Download Files

 
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hydroxy



Joined: 14 Oct 2012
Posts: 7

PostPosted: Thu Jun 19, 2014 8:40 pm    Post subject: Lost my Download Files Reply with quote

I payed full price for WhiteCap Platinum a few years ago ($30).

I had to return my PC to factory defaults recently and consequently lost my downloaded files.

I am looking for access to the files I lost so I can reinstall the software.

Is this possible?
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BTT
Administrator


Joined: 20 Jun 2010
Posts: 1947
Location: United Kingdom

PostPosted: Thu Jun 19, 2014 8:57 pm    Post subject: Reply with quote

Hello hydroxy

You need to contact SoundSpectrum by clicking on the link below:

http://www.soundspectrum.com/support/contact.html
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ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.
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hydroxy



Joined: 14 Oct 2012
Posts: 7

PostPosted: Tue Jun 24, 2014 3:56 pm    Post subject: Reply with quote

OK will do
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coathanger



Joined: 03 Feb 2016
Posts: 5

PostPosted: Wed Feb 03, 2016 11:03 pm    Post subject: Reply with quote

so did they send you a download file or do they honestly expect you to pay 15$ just to redownload a program youve already paid for?
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BTT
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Joined: 20 Jun 2010
Posts: 1947
Location: United Kingdom

PostPosted: Thu Feb 04, 2016 12:16 pm    Post subject: Reply with quote

Hello coathanger

I have replied in YOUR thread.
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