Wanting to contact Sound Spectrum re Commercial License

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Toni
Posts: 4
Joined: Thu Dec 02, 2010 1:20 pm
Location: WA state

Wanting to contact Sound Spectrum re Commercial License

Post by Toni »

I am posting here to ask the forum members if they know a way to catalyze the owners of Sound Spectrum to respond to a request for a commercial license. I have emailed through every available channel with no response over several months. Any assistance would be very much appreciated.
Toni Elizabeth Sar'h

m2c
Posts: 52
Joined: Sat Nov 13, 2010 8:52 pm

Post by m2c »

The best way to reach the owners of SoundSpectrum is through the online contact form:

http://www.soundspectrum.com/support/contact.html

If you have already done that, do you have a ticket number?

Toni
Posts: 4
Joined: Thu Dec 02, 2010 1:20 pm
Location: WA state

Contacting Sound Spectrum re Commercial License

Post by Toni »

Thank you for your response. No, I don't have a ticket number. I did not receive response from any of my emails whether to "contact", "sales", "licenses" or any other manner of emailing them.
Toni Elizabeth Sar'h

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BTT
Administrator
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Joined: Sun Jun 20, 2010 9:34 pm
Location: United Kingdom

Post by BTT »

Hello Toni

Click on this link:-

http://www.soundspectrum.com/support/contact.html

Select support and, enter your details there, that will generate a response ticket from SoundSpectrum.


Regards BTT

Toni
Posts: 4
Joined: Thu Dec 02, 2010 1:20 pm
Location: WA state

Contacting re Commercial License

Post by Toni »

Thank you ~ I had done this once before and didn't get a ticket number. I did it again - perhaps I will.
Toni Elizabeth Sar'h

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BTT
Administrator
Posts: 2262
Joined: Sun Jun 20, 2010 9:34 pm
Location: United Kingdom

Post by BTT »

Hello Toni

You should receive an automated reply giving you a ticket number, this normally happens within 24 hours. Let us know how things go.


Regards BTT

Toni
Posts: 4
Joined: Thu Dec 02, 2010 1:20 pm
Location: WA state

Contacting re Commercial License

Post by Toni »

Ii did get a ticket number - hallelujah - I must have done something "incorrectly" the other time I tried this - NOW the question is (drum roll, please), will I get a reply on the ticket number?! I'll let you know! Thanks for the assist!
Toni Elizabeth Sar'h

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