License Code does not work

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EessaD
Posts: 1
Joined: Wed Jan 11, 2023 4:16 am

License Code does not work

Post by EessaD »

I recently purchased WhiteCap Gold but when I try to install it and I enter the license code, it says code invalid. It is definitely the correct code. It was copied and pasted directly from the confirmation email and it was the code used to download the software. Does anyone know why it keeps saying it is not a valid code?

At the moment I've paid for software that I can't use.

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BTT
Administrator
Posts: 2164
Joined: Sun Jun 20, 2010 9:34 pm
Location: United Kingdom

Re: License Code does not work

Post by BTT »

Hello EessaD

Would you please tell us when (month and year) you purchased WhiteCap Gold. You will find this in the confirmation email.
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

iflip92
Posts: 20
Joined: Mon Oct 31, 2016 7:12 pm

Re: License Code does not work

Post by iflip92 »

It's just so happens I had to reinstall WhiteCap today and I had to use my 2020 license key and it worked. I also had a 2019 key and that one did not work FYI.

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