G Force and Aeon have blank screens.

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missinglinkc
Posts: 1
Joined: Fri Apr 20, 2012 7:22 pm

G Force and Aeon have blank screens.

Post by missinglinkc »

Hello,

I have had G force and Aeon (Platinum Editions) for a while now. I have not used them in a few months and went to use both recently, but neither will work. I have updated my hard drive but that was done via a direct copy of the old one and nothing else has failed. I have also recently purchased and installed Serato Scratch Live with the Video SL plug in but I do not think that would cause it. I have also tried to uninstall and reinstall but the installer tells me that it can not install because itunes is open even when it is not. Can anyone help me with this? I am running a MBP core i7 processor, 4 GB ram, 750 GB Seagate Momentus XT Hybrid HDD, and OXS 10.6.8. One other thing, I did remove my optical drive and replace it with an additional HDD but again I do not see how this would effect it. I have checked all my firewall settings and everything looks correct. Thanks in advance for the help.
Chris Young "DJ Link"

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BTT
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Joined: Sun Jun 20, 2010 9:34 pm
Location: United Kingdom

Post by BTT »

Hello missinglinkc

I would suggest you uninstall both G-Force and Aeon making sure to delete all folders created by both programs, I do not know where they are stored on Windows 7 as I use XP. It's also best to uninstall the media player you are using. Then download and install a new copy of your media player followed by downloading and installing new copies of both G-Force and Aeon.

Important Information

G-Force Free Trial, G-Force Gold, and G-Force Platinum are licensed only for non-commercial, personal use on a personal computer. Any public display, performance, or commercial use of G-Force is strictly prohibited unless written permission is granted by SoundSpectrum. We are happy to offer licenses for commercial use to users who want to use G-Force commercially, upon request. You can request a license for commercial use from the Contact Us page. The same applies to Aeon.

http://www.soundspectrum.com/support/contact.html


Regards BTT
Last edited by BTT on Sat Apr 21, 2012 8:39 pm, edited 1 time in total.

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juxtiphi
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Joined: Sat Jan 15, 2005 1:29 pm

Re: G Force and Aeon have blank screens.

Post by juxtiphi »

missinglinkc wrote:Hello,

I have had G force and Aeon (Platinum Editions) for a while now. I have not used them in a few months and went to use both recently, but neither will work. I have updated my hard drive but that was done via a direct copy of the old one and nothing else has failed. I have also recently purchased and installed Serato Scratch Live with the Video SL plug in but I do not think that would cause it. I have also tried to uninstall and reinstall but the installer tells me that it can not install because itunes is open even when it is not. Can anyone help me with this? I am running a MBP core i7 processor, 4 GB ram, 750 GB Seagate Momentus XT Hybrid HDD, and OXS 10.6.8. One other thing, I did remove my optical drive and replace it with an additional HDD but again I do not see how this would effect it. I have checked all my firewall settings and everything looks correct. Thanks in advance for the help.

while I dont know for sure, I'd say you are having a problem with itunes. uninstall as BTT suggests and make sure that before you reinstall G-Force check to see if the version of G-Force you are using is compatible with the osx and the version of itunes you run.

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