no response from SS support for over a week

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ashenash
Posts: 12
Joined: Mon Jun 22, 2009 1:35 pm

no response from SS support for over a week

Post by ashenash »

I've had a commercial G-force license for some time now. Ive been trying to renew my license. I sent payment by paypal and started a ticket over a week ago.

Why are they not responding ?

Anyone know how to get through to these guys ?

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andy55
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Posts: 569
Joined: Sat May 01, 2004 4:38 pm
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Post by andy55 »

We try very hard to be respond to all new tickets within a business day, so if it's longer than a couple days, it's because we may have made a mistake or somehow missed your ticket (again, we try very hard to be responsive).

So, please open a new ticket and reference your old ticket if you still have questions or problems.

Andy

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