Hello NeilArmstrong
Error code 30 could be caused by a damaged system file, carry out a system restore which should fix this.
You could also try uninstalling SoundSpectrum programs, making sure you search and delete all associated folders. Download fresh copies of the programs, and when installing make sure you select Windows Media Player from the list.
If you still have problems open a support ticket by clicking on the link below.
http://www.soundspectrum.com/support/contact.html
Regards BTT
Windows 8.1
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