Search found 7 matches

by Marc
Wed Feb 12, 2014 5:28 pm
Forum: WhiteCap General Discussion
Topic: Cannot activate WhiteCap Platinum
Replies: 14
Views: 7190

Hi, I was able to install it now!

Thanks a lot!

Marc
by Marc
Wed Feb 12, 2014 3:51 pm
Forum: WhiteCap General Discussion
Topic: Cannot activate WhiteCap Platinum
Replies: 14
Views: 7190

I also tried running it on a separate windows machine. Did not accept the license code. Same error.

Marc
by Marc
Wed Feb 12, 2014 3:44 pm
Forum: WhiteCap General Discussion
Topic: Cannot activate WhiteCap Platinum
Replies: 14
Views: 7190

Hi,
I am using a Mac running 10.9.1 There is no security software that I can turn on or off...

Kind Regards,
Marc
by Marc
Wed Feb 12, 2014 11:49 am
Forum: WhiteCap General Discussion
Topic: Cannot activate WhiteCap Platinum
Replies: 14
Views: 7190

Ok thank you! I hope it will be fixed soon! I'll let you know.

Marc
by Marc
Tue Feb 11, 2014 8:05 pm
Forum: WhiteCap General Discussion
Topic: Cannot activate WhiteCap Platinum
Replies: 14
Views: 7190

oh ok... I hope it will be fixed soon!

in the meantime, is there an older version that doesn't have this issue which I could download? I really need it soon...

Marc
by Marc
Tue Feb 11, 2014 2:12 pm
Forum: WhiteCap General Discussion
Topic: Cannot activate WhiteCap Platinum
Replies: 14
Views: 7190

I deleted the SoundSpectrum folder in the hidden Library directory, but it still does not accept my license... I also re-downloaded my installer, didn't work. I opened a support ticket. This is really annoying, especially since I spent 30$ on this...

juxtiphi: what do you mean with pattern?

Marc
by Marc
Mon Feb 10, 2014 6:30 pm
Forum: WhiteCap General Discussion
Topic: Cannot activate WhiteCap Platinum
Replies: 14
Views: 7190

Cannot activate WhiteCap Platinum

Hi,

I just downloaded my purchased version of Whitecap, but the installer won't accept my license code (sent to me via email). I am absolutely certain that I entered the code correctly.

Please let me know how I can fix this issue.

Thanks a lot!
Marc