Aeon freezing on Standalone, crashing Windows Media Player

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User avatar
ozbeats
Posts: 196
Joined: Sun Jan 31, 2010 6:57 pm
Location: Adelaide, South Australia

Aeon freezing on Standalone, crashing Windows Media Player

Post by ozbeats »

Could it be a rare coding glitch, the same sort of thing that was fixed in the 2018 update to Whitecap?

The last few weeks I have noticed when running Aeon standalone full screen in HD 1920x1080,
that the audio had stuck (buzzing) and the visuals had frozen.... stopping this required a full PC restart

Not 100% sure it's even caused by Aeon plugin....
Today when using Aeon with Windows Media Player (64-bit version) after a few hours the whole media player just shutdown completely.

--------
Here's the 2 problem reports from one WMP crash:

Source
Windows Media Player

Summary
Stopped working

Date
‎18/‎09/‎2019 5:20 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files\Windows Media Player\wmplayer.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 12.0.18362.1
Application Timestamp: 4c24b311
Fault Module Name: Arcade.x64.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5b2d55cf
Exception Code: c0000005
Exception Offset: 000000000027d778
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 91f5
Additional Information 2: 91f5a158521bfc5a41e25451ebd4fc4a
Additional Information 3: 4488
Additional Information 4: 4488a4fcafe378216240cfd719683b31

Extra information about the problem
Bucket ID: 0fcef5272ff01a77402cc11247607b3e (1165518687833193278)

-----
Fault report #2

Source
Windows Media Player

Summary
Stopped working

Date
‎18/‎09/‎2019 5:20 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files\Windows Media Player\wmplayer.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 12.0.18362.1
Application Timestamp: 4c24b311
Fault Module Name: Arcade.x64.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5b2d55cf
Exception Code: c000041d
Exception Offset: 000000000027d778
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 482b
Additional Information 2: 482b56ed0e049260e5110d2405985d10
Additional Information 3: 9498
Additional Information 4: 9498aca1bc0a3f3b80992fc9cb9da37b

Extra information about the problem
Bucket ID: 812d6e237073b3034f0c6c0716c6fd0b (2237281892599004427)


Any input, feedback, help or ideas would be greatly appreciated,

Thanks ;)

Alf in Australia

User avatar
BTT
Administrator
Posts: 2021
Joined: Sun Jun 20, 2010 9:34 pm
Location: United Kingdom

Post by BTT »

Hello ozbeats

You could try a fresh install of WMP first and if the problem continues try a fresh install of AEON, that's all I can suggest. If that does not resolve the issue then contact Brandon:-

http://www.soundspectrum.com/support/contact.html
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

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