G-Force Message

Discussion forum for G-Force users

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Greg
Posts: 5
Joined: Mon Nov 20, 2017 5:28 pm

G-Force Message

Post by Greg »

I'm showing a message stating there is an update and I have the current version. Can you help? Thanks.

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DanPin
Posts: 161
Joined: Tue Mar 15, 2016 8:43 pm
Location: Los Angeles County, California

Re: G-Force Message

Post by DanPin »

Greg wrote:I'm showing a message stating there is an update and I have the current version. Can you help? Thanks.
For Free Trial users, all you need to do is to go to the SoundSpectrum website and click Download Free Trial. For Gold/Platinum users, if an update is available, go to the SoundSpectrum support website, go to Downloads & Updates, enter your email address and license code, and then click on the installer link to download, depending on your operating system.

Is this something you mentioned?

Greg
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Joined: Mon Nov 20, 2017 5:28 pm

Post by Greg »

I have already done that. I still get the message. Thanks.

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BTT
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Location: United Kingdom

Post by BTT »

Hello Greg

You are getting that message because there is a new version of G-Force available - version 5.8.1

Click on this link:- http://www.soundspectrum.com/support/

Go to the Downloads and Update page, enter your email address and your licence code to download the latest version.

DanPIn - where did Greg mention anything about the free version???
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

Greg
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Joined: Mon Nov 20, 2017 5:28 pm

Post by Greg »

Like I said: I have already done that and still get the message.

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ozbeats
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Location: Adelaide, South Australia

Post by ozbeats »

Greg is in fact 100% correct,

I'm currently using 5.8.1 and still seeing the 'updated version available' when running any instance of G-Force.

Initially I clicked it and downloaded it again to find it is still the current version (5.8.1) I already have installed.

Maybe it's a server error or it's not recognizing the difference between version 5.8.0 and 5.8.1....

or

Maybe it's that GF 5.8.1 hasn't been added to the current version released database, or it is recognising 5.8.1 as 5.8.0 and offering the update regardless..... definitely some sort of mix up there

Thanks, Alf

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DanPin
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Location: Los Angeles County, California

Post by DanPin »

Greg wrote:Like I said: I have already done that and still get the message.
Sorry, BTT and Greg, I was really confused at first.

I never saw this bug. This did not occur on me.

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BTT
Administrator
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Location: United Kingdom

Post by BTT »

Hello All

Have sent Brandon (SoundSpectrum) an email seeking advice on this issue.
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

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b.dwall
SoundSpectrum
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Joined: Thu Sep 15, 2016 11:30 am
Location: Austin TX.
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Fix coming!

Post by b.dwall »

We'll check what is going wrong here and find a solution.

Thanks for letting us know!
SoundSpectrum.com | PLAN.tools | ArtIsInFormation.org

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andy55
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Post by andy55 »

Hi yall!

Looks like I made a mistake on the backend and should be fixed now. On some systems, it may show that message until the next time it checks for an update (7 days by default). alternatively, one can delete your prefs file.

it's easiest to disable check for updates for a week (until which it will check and not get an incorrect version number thanks to my mistake).

Thanks for bearing with us!

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BTT
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Post by BTT »

Hello All

Many thanks to Drew and Brandon for their quick response regarding this issue.
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

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