Invalid Licence Code upon install (G-Force Platinum) ?????

Discussion forum for G-Force users

Moderators: BTT, andy55, b.dwall, juxtiphi

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b.dwall
SoundSpectrum
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Post by b.dwall »

Hi Jez,

Can you try again for me. Things should be up now.

Thanks for your patience.

JezUK wrote:Hi Bran,

I'm pretty sure I did send a message via the support page (don't have a ticket number because I think I deleted the email at my end).

No worries, I'll send one again.

Kindest regards,

Jez
SoundSpectrum.com | PLAN.tools | ArtIsInFormation.org

JezUK
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Joined: Thu Aug 24, 2017 3:15 pm

Post by JezUK »

SS_Bran wrote:Hi Jez,

Can you try again for me. Things should be up now.

Thanks for your patience.

Just tried.

Still not working.

JezUK
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Joined: Thu Aug 24, 2017 3:15 pm

Post by JezUK »

Any news ?

I've been trying still and it's still not registering the software.....

troyking
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Joined: Fri Aug 25, 2017 4:03 pm

Same problem...

Post by troyking »

I'm having the same problem with Aeon Platinum, and sent you a support request last night (ticket 66654). I've also been a customer since 2006, and I trust you will get this solved.

I intended to re-up G-Force and/or WhiteCap soon but I think I will wait until the license server is working.

JezUK
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Joined: Thu Aug 24, 2017 3:15 pm

Post by JezUK »

For me Aero Platinum has licensed fine (just now).

For me it's still G-Force that won't.

(btw, Aero is off the scale awesome :) )

JezUK
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Joined: Thu Aug 24, 2017 3:15 pm

Post by JezUK »

All working now :)

Thanks Brandon :)

troyking
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Joined: Fri Aug 25, 2017 4:03 pm

Post by troyking »

Mine is not yet working as for 30 seconds ago. I'll try again after I run some errands. Thanks for working on this.

troyking
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Joined: Fri Aug 25, 2017 4:03 pm

Post by troyking »

My Aeon Platinum continues to say "You did not enter a valid license code. Please check that you entered it correctly". Are you still trying to solve this? Can you maybe invalidate my key that I paid for last night and just give me a new one? I have no idea if that would work; I'm just getting frustrated that I still can't use the software.

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BTT
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Location: United Kingdom

Post by BTT »

Hello troyking

In the UK it's 2.00 am. Have just tried the install program, G-Force worked OK, but Aeon still not working. Have you tried recently?
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

troyking
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Joined: Fri Aug 25, 2017 4:03 pm

Post by troyking »

I'm sorry, I didn't realize your time zone. I did try it just now, but I don't expect you to work on it right now. Please enjoy the Sabbath and weekend, and I'll try again next week. Thank you!

troyking
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Joined: Fri Aug 25, 2017 4:03 pm

Post by troyking »

This is now resolved, thank you very much.

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