Newest version resolution sadness

Daddo · Post by **Daddo** » Sun Apr 23, 2017 9:17 am

"Upgraded" to 5.6 (or 5.6 beta or whatever the heck it is) and I seem to have lost the abilty to view in 4K....3840x2160.

Is this the case or have I missed a setting somewhere?

If it is the case, is the previous version available for a re-installation?

Post by **BTT** » Sun Apr 23, 2017 11:03 am

Hello Daddo

It should work OK. I suggest opening a support ticket by clicking on the link below.

http://www.soundspectrum.com/support/contact.html

Daddo · Post by **Daddo** » Wed Apr 26, 2017 6:53 am

Have not heard from them...really just want to roll back...has anyone got the old dmg?

Post by **BTT** » Wed Apr 26, 2017 11:23 am

Hello Daddo

Have just sent an email to SoundSpectrum asking for them to respond to your post.

Daddo · Post by **Daddo** » Fri May 05, 2017 6:49 am

By the way, thanks and this has been resolved in that Bran did set me up with a roll back version....not sure why the latest wasn't working and will try again to check the install (have kept the 5.1 dmg just in case).