SoftSkies does not run on my computer...

Discussion forum for SoftSkies users

Moderators: BTT, andy55, b.dwall, juxtiphi

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DanPin
Posts: 161
Joined: Tue Mar 15, 2016 8:43 pm
Location: Los Angeles County, California

SoftSkies does not run on my computer...

Post by DanPin »

So, when I tried to run SoftSkies (trial) after installing, it fails to load with no error (it would've gave me something like "SoftSkies cannot run on this computer because it lacks the required graphics hardware"). I'm guessing a component was not found in the installation and it is required to run the software. So, now what do I do?

I reinstalled it, but still no help. The installer could be the cause; it didn't copy the critical file to the SoftSkies director and continued installing with no issue. The installer has to get fixed in order for it to work properly. Thanks for advice!

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juxtiphi
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Post by juxtiphi »

Uninstall Softskies then remove any softskies directories that you find. Then, redownload the installer. restart your computer, reinstall softskies.

If that does not work open a support ticket with SS

http://www.soundspectrum.com/support/contact.html

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DanPin
Posts: 161
Joined: Tue Mar 15, 2016 8:43 pm
Location: Los Angeles County, California

Post by DanPin »

juxtiphi wrote:Uninstall Softskies then remove any softskies directories that you find. Then, redownload the installer. restart your computer, reinstall softskies.

If that does not work open a support ticket with SS

http://www.soundspectrum.com/support/contact.html
It didn't work! Something's wrong with the installer...

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BTT
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Location: United Kingdom

Post by BTT »

juxtiphi wrote:If that does not work open a support ticket with SS

http://www.soundspectrum.com/support/contact.html
Have you done what juxtiphi suggested?
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

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