white cap will not let me take snapshots

 
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cosmic



Joined: 03 Dec 2007
Posts: 2

PostPosted: Thu Dec 06, 2007 11:20 am    Post subject: white cap will not let me take snapshots Reply with quote

Hi All,
I'm new to white cap. I just downloaded the platinum version but it won't let me take snapshots. Anybody have a cure please?
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juxtiphi
Moderator


Joined: 15 Jan 2005
Posts: 1413

PostPosted: Thu Dec 06, 2007 11:31 am    Post subject: Re: white cap will not let me take snapshots Reply with quote

cosmic wrote:
Hi All,
I'm new to white cap. I just downloaded the platinum version but it won't let me take snapshots. Anybody have a cure please?



hello cosmic

could you post your computer specs .

it helps in tracking down probs

thanks
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keycompton
Site Admin


Joined: 12 Aug 2004
Posts: 104

PostPosted: Thu Dec 13, 2007 3:02 pm    Post subject: Re: white cap will not let me take snapshots Reply with quote

cosmic wrote:
Hi All,
I'm new to white cap. I just downloaded the platinum version but it won't let me take snapshots. Anybody have a cure please?


Please make sure that you are running WhiteCap version 5.0.4 or later (you'll see the version number at the bottom of the start-up screen). To the extent that you continue to encounter problems, please contact us using the email form below:

http://www.soundspectrum.com/support/contact.html
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