WhiteCap 6.80 Crashes with both J.River MC 22, 24

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dasmodul
Posts: 10
Joined: Fri May 18, 2018 2:07 am
Location: San Jose, CA

WhiteCap 6.80 Crashes with both J.River MC 22, 24

Post by dasmodul »

I installed 6.80 (from 6.71)on J.River Media Center 22 (32-bit) and when i try to turn it on MediaCenter immediately crashes and closes. I upgraded to new Media Center 24 (64-bit) and reinstalled WhiteCap. Same issue. Immediately crashes app. Windows 10 Pro, X64 build 17134.

Anyone else seeing this with the latest version of Windows 10? (update just happened for me this last weekend).

FYI: MC22 + 6.71 still works.

dasmodul
Posts: 10
Joined: Fri May 18, 2018 2:07 am
Location: San Jose, CA

Post by dasmodul »

Regression Update:

MC 22 (32-bit) + WhiteCap 6.71 (32-bit) = OK
MC 22 (32-bit) + WhiteCap 6.80 (32-bit) = Crash
MC 24 (64-bit) + WhiteCap 6.80 (64-bit) = Crash
MC 24 (32-bit) + WhiteCap 6.80 (32-bit) = Crash
MC 24 (32-bit) + WhiteCap 6.71 (32-bit) = OK

Windows 10 Pro, X64 build 17134

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BTT
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Joined: Sun Jun 20, 2010 9:34 pm
Location: United Kingdom

Post by BTT »

Hello dasmodul

Please have a look at this thread in the G-Force section of the forum.

http://www.soundspectrum-forums.com/vie ... php?t=8355
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

dasmodul
Posts: 10
Joined: Fri May 18, 2018 2:07 am
Location: San Jose, CA

Post by dasmodul »

UPDATE:
Support has informed me they are aware of 64-bit failures/crashes and are working on a fix. In the meantime only 32-bit works. After a second complete re-install attempt of MC24 and Whitecap, it now works in 32-bit mode. Hopefully they will have a 64-bit fix soon.

MC 24 (32-bit) + WhiteCap 6.80 (32-bit) = OK

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BTT
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Post by BTT »

Hello dasmodul

Thanks for sharing that info. Great you at least have the 32 bit working.
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

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