SoftSkies does not run on my computer...

 
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DanPin



Joined: 15 Mar 2016
Posts: 56
Location: Los Angeles County, California

PostPosted: Thu Feb 16, 2017 9:02 pm    Post subject: SoftSkies does not run on my computer... Reply with quote

So, when I tried to run SoftSkies (trial) after installing, it fails to load with no error (it would've gave me something like "SoftSkies cannot run on this computer because it lacks the required graphics hardware"). I'm guessing a component was not found in the installation and it is required to run the software. So, now what do I do?

I reinstalled it, but still no help. The installer could be the cause; it didn't copy the critical file to the SoftSkies director and continued installing with no issue. The installer has to get fixed in order for it to work properly. Thanks for advice!
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juxtiphi
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Joined: 15 Jan 2005
Posts: 1396

PostPosted: Fri Feb 17, 2017 5:09 am    Post subject: Reply with quote

Uninstall Softskies then remove any softskies directories that you find. Then, redownload the installer. restart your computer, reinstall softskies.

If that does not work open a support ticket with SS

http://www.soundspectrum.com/support/contact.html
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DanPin



Joined: 15 Mar 2016
Posts: 56
Location: Los Angeles County, California

PostPosted: Fri Feb 17, 2017 9:00 pm    Post subject: Reply with quote

juxtiphi wrote:
Uninstall Softskies then remove any softskies directories that you find. Then, redownload the installer. restart your computer, reinstall softskies.

If that does not work open a support ticket with SS

http://www.soundspectrum.com/support/contact.html

It didn't work! Something's wrong with the installer...
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BTT
Administrator


Joined: 20 Jun 2010
Posts: 1663
Location: United Kingdom

PostPosted: Fri Feb 17, 2017 9:18 pm    Post subject: Reply with quote

juxtiphi wrote:
If that does not work open a support ticket with SS

http://www.soundspectrum.com/support/contact.html


Have you done what juxtiphi suggested?
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ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.
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