Whitecap - Black screen after one song

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lezash
Posts: 1
Joined: Sat Nov 07, 2015 7:32 am

Whitecap - Black screen after one song

Post by lezash »

G'evening!
I got a pretty annoying problem with whitecap since quite a while. I already reinstalled it several times, but that didn't fix it.
Everytime I choose a profile, the whole visualization just goes black when the new song starts, and it stays black until I start a profile again.
It still tells me the song title, but doesn't show visualization.
I'm running windows 10 and dual monitors, windows media player 64bit

hope somebody can help me, cause as it stands I bought platinum for nothing.

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BTT
Administrator
Posts: 2162
Joined: Sun Jun 20, 2010 9:34 pm
Location: United Kingdom

Post by BTT »

Hello lezash

I suggest you do the following:

Uninstall WhiteCap then carry out a search for WhiteCap files/ folders. Do the same searching for SoundSpectrum files / folders. Delete all files and folders relating to WhiteCap. Restart system then download a fresh copy from the SoundSpectrum website.
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

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