Hello,
I just bought gforce...order # VKNA2CCF7A82, today.
Issue 1...toolbar automatic shuffling on waveshap...colorfield and wavemap will not stay on(green)when geforce is closed and reopened.
Issue 2...In the Particles Images and Video panels...all missing...blank
Issue 3...In Waveshape Colormaps and Flowfields panels...all missing....blank.
Issue 4...In Visualization panel...all settings grayed out...cant set anything.
System:
Windows 7Pro sp1 32bit
AMD Phenom II X2 550 3.10GHz
4 GB ram
Realtek HD Audio
Norton firewall is set to "ALLOW" geforce to access the internet
I had geforce3.57 installed...uninstalled before installing 4.20.
3.57 had exactly the same issues.
If this can not be fixed...I want my money back please.
Please help
New Purchase...many problems
Moderators: BTT, andy55, b.dwall, juxtiphi
Hello trc09
Sorry to hear you are having problems. This forum is used mainly by G-Force enthusiasts so you will need to contact SoundSpectrum direct.
Click on the link below, fill in your details and, the problems you are experiencing then SoundSpectrum will contact you direct. This is normally within 48 hours but, you must allow for the weekend.
http://www.soundspectrum.com/support/contact.html
Regards BTT
Sorry to hear you are having problems. This forum is used mainly by G-Force enthusiasts so you will need to contact SoundSpectrum direct.
Click on the link below, fill in your details and, the problems you are experiencing then SoundSpectrum will contact you direct. This is normally within 48 hours but, you must allow for the weekend.
http://www.soundspectrum.com/support/contact.html
Regards BTT
lets approach this a little differently...
First, if you want a refund you need to start by contacting Support->Contact Us ... but this is a SMALL company and it may take a couple of days for them to get back to you...
Now if you want to try to get things working... Lets start over and un-install 4.2 and REBOOT. If you have any rouge copies of GF or the Toolbar running, it can cause problems. You need to be connected to the internet only to install, so I would just shutdown the firewall software until you get things installed.
If that goes okay, re-startup the firewall. Start the standalone version and right click the window and set to one of the internal sound generation sources... do things kind of work???
Pressing 'h' will display a help menu. First try to control GF without the use of the toolbar ... things working?
If so, right click again and bring up the toolbar. If the toolbar is communicating with the Standalone version, the dropdown boxes should have data that is selectable. Lets not get too far ahead of ourselves. Report back the status of each step.
First, if you want a refund you need to start by contacting Support->Contact Us ... but this is a SMALL company and it may take a couple of days for them to get back to you...
Now if you want to try to get things working... Lets start over and un-install 4.2 and REBOOT. If you have any rouge copies of GF or the Toolbar running, it can cause problems. You need to be connected to the internet only to install, so I would just shutdown the firewall software until you get things installed.
If that goes okay, re-startup the firewall. Start the standalone version and right click the window and set to one of the internal sound generation sources... do things kind of work???
Pressing 'h' will display a help menu. First try to control GF without the use of the toolbar ... things working?
If so, right click again and bring up the toolbar. If the toolbar is communicating with the Standalone version, the dropdown boxes should have data that is selectable. Lets not get too far ahead of ourselves. Report back the status of each step.
Last edited by jerohm on Fri Jul 22, 2011 5:29 pm, edited 1 time in total.
Hello All,
I'm in the middle of reinstalling...a few more minuets.
As for the issues in 3.57...I emailed support about a year ago about the issues, and was told to upgrade to the newest version...as I did today.
Exact same problems.
I'll be back in a moment...had to uninstall Modo501, that uses Bonjour, as there are issues with that apple app. Cleaned out the registry...defragging and running scandisk. Clean out leftover gforce folders then I'll reinstall geforce. Be back in a moment.
I'm in the middle of reinstalling...a few more minuets.
As for the issues in 3.57...I emailed support about a year ago about the issues, and was told to upgrade to the newest version...as I did today.
Exact same problems.
I'll be back in a moment...had to uninstall Modo501, that uses Bonjour, as there are issues with that apple app. Cleaned out the registry...defragging and running scandisk. Clean out leftover gforce folders then I'll reinstall geforce. Be back in a moment.
Hi all,
First of all, thanks to all who offered help.
Searched the forum...found out about the bonjour issue, and figured that was it. Bonjour must still be an issue while running gforce. This really needs to be looked at. Why is it stopping tcp communication?
Anyways, everything seems to be working now with bonjour uninstalled.
Just one more question...when I use gforce as a wmp plugin and click Visualizations>Gforce...how do I get the Toolbar to pop up automatically?
Works fine when I use as a standalone.
Thanks again guys for the help...
First of all, thanks to all who offered help.
Searched the forum...found out about the bonjour issue, and figured that was it. Bonjour must still be an issue while running gforce. This really needs to be looked at. Why is it stopping tcp communication?
Anyways, everything seems to be working now with bonjour uninstalled.
Just one more question...when I use gforce as a wmp plugin and click Visualizations>Gforce...how do I get the Toolbar to pop up automatically?
Works fine when I use as a standalone.
Thanks again guys for the help...