white cap will not let me take snapshots

[cosmic]

Hi All,
I'm new to white cap. I just downloaded the platinum version but it won't let me take snapshots. Anybody have a cure please?

[juxtiphi]

Hi All,
I'm new to white cap. I just downloaded the platinum version but it won't let me take snapshots. Anybody have a cure please?

hello cosmic

could you post your computer specs .

it helps in tracking down probs

thanks

[keycompton]

Hi All,
I'm new to white cap. I just downloaded the platinum version but it won't let me take snapshots. Anybody have a cure please?

Please make sure that you are running WhiteCap version 5.0.4 or later (you'll see the version number at the bottom of the start-up screen). To the extent that you continue to encounter problems, please contact us using the email form below:

http://www.soundspectrum.com/support/contact.html