Very poor first impression

[mikeq]

I have just bought G-Force Platinum.
I have got to say I am singularly unimpressed. I assumed, wrongly, that when I paid for the full version I would be able to display it in full screen, this is not the case.

I found the following information here

"Simply start the G-Force Toolbar and look for the "Frame Size Limiting" controls in the advanced pref drawer. You will be able to select a new frame size limit for G-Force (or remove the limit entirely).

However I am now unable to locate the " Advanced drawer" so it is clearly not that simple.

There is also this useless piece of information in the FAQ.

Why are there horizontal bands at the top and bottom (also known as "letterboxing")?
By default, G-Force restricts its pixel size to a letterbox in order to prevent low frame rates in high resolution environments (see "How can I increase frame rate?"). When G-Force restricts its size, it paints the remaining region (the outer border) black. Although you can remove these bands using the G-Force Toolbar frame size limiting settings in the advanced settings (change the "Frame height limit" setting to "No limit"), this can cause your frame rate to significantly decrease on a high resolution screen.

Again with no information as to how to access the "advanced Settings"
Why running it full screen should be thought of as advanced beats me.

I shall certainly not be purchasing any more Soundspectrum software, nor recommending it to anyone I know.

[juxtiphi]

I have just bought G-Force Platinum.
I have got to say I am singularly unimpressed. I assumed, wrongly, that when I paid for the full version I would be able to display it in full screen, this is not the case.

I found the following information here

"Simply start the G-Force Toolbar and look for the "Frame Size Limiting" controls in the advanced pref drawer. You will be able to select a new frame size limit for G-Force (or remove the limit entirely).

However I am now unable to locate the " Advanced drawer" so it is clearly not that simple.

There is also this useless piece of information in the FAQ.

Why are there horizontal bands at the top and bottom (also known as "letterboxing")?
By default, G-Force restricts its pixel size to a letterbox in order to prevent low frame rates in high resolution environments (see "How can I increase frame rate?"). When G-Force restricts its size, it paints the remaining region (the outer border) black. Although you can remove these bands using the G-Force Toolbar frame size limiting settings in the advanced settings (change the "Frame height limit" setting to "No limit"), this can cause your frame rate to significantly decrease on a high resolution screen.

Again with no information as to how to access the "advanced Settings"
Why running it full screen should be thought of as advanced beats me.

I shall certainly not be purchasing any more Soundspectrum software, nor recommending it to anyone I know.

its called the tool bar open it and there are the advanced settings

I am running the latest GF and it works just fine in full screen and on 2 monitors so it was fairly simple for me to get it do what I want.

just because you cannot figure it out doesnt mean GF doesnt work.

[mikeq]

I didn't say it didn't work, I said there is no "Advanced settings" drawer or tab on my program. I did find the setting in question under " Visualisation Preferences" but that's not what it says in the FAQ or Forum or indeed your post. They need to tidy up their FAQ's so the information matches the program.
You are clearly familiar with the program and know your way around it
Also looking through other posts, it's obvious I'm not the first to have this problem.

[juxtiphi]

I didn't say it didn't work, I said there is no "Advanced settings" drawer or tab on my program. I did find the setting in question under " Visualisation Preferences" but that's not what it says in the FAQ or Forum or indeed your post. They need to tidy up their FAQ's so the information matches the program.
You are clearly familiar with the program and know your way around it
Also looking through other posts, it's obvious I'm not the first to have this problem.

bud the options in the toolbar are the advanced settings, I thought that was a given, and if you read enough posts you will find the answers to each of your questions and possibly change your mind about GF.