GF Toolbar issue

[Shiiro]

Hi,

I do really love GF, but since the last 2 or 3 updates I experience some issue in Toolbar app.
The app does not display any spites nor other command or slides. I can't do anything with it.

Any idea ?

Update: alright, prefs corrupted. Deleted, reinstall, works just fine now...great

[schwinn_s]

I'm not able to click on any of the functions on Toolbar. Tried Shiiro's suggestion: deleted files, re-downloaded and re-installed. Other apps work fine (like before) but still cannot click on Toolbar functions. Please advise.

Thanks!

ScHwInNdAwG

[juxtiphi]

I'm not able to click on any of the functions on Toolbar. Tried Shiiro's suggestion: deleted files, re-downloaded and re-installed. Other apps work fine (like before) but still cannot click on Toolbar functions. Please advise.

Thanks!

ScHwInNdAwG

the toolbar needs access to the internet before it will work, turn off your firewall or more preferedley set it to allow GF toolbar access to the internet and it will be fine

[schwinn_s]

Sorry, not sure how to do that...

[juxtiphi]

Sorry, not sure how to do that...

what system are you running and what kind of firewall do you have?

[schwinn_s]

Using Mac OS X V 10.4.11; under Preferences, Sharing, I believe it's telling me the Firewall is Off.

[juxtiphi]

Using Mac OS X V 10.4.11; under Preferences, Sharing, I believe it's telling me the Firewall is Off.

sorry I'm not any good with mac stuff

[schwinn_s]

Is there anyone on your staff who you can refer?

[gorus]

These forums are actually not monitored by SoundSpectrum, although forums members are often very knowledgeable and can help. If you open a support ticket, a staff member will get back to you promptly and you can be assured of a resolution.

http://www.soundspectrum.com/support/contact.html