I need help

[Luiz-FFS]

I bought two of your products, but I didn't get the email containing the two keys, I contacted support but it didn't arrive in my email.

MY TRANSACTION ID IS: A***********.

Yes I did check the spam box

[BTT]

Hello Luiz-FFS

Very sorry about you not receiving your licence codes. I have contacted SoundSpectum who will contact you soonest.

[Luiz-FFS]

Happy to see such a great community around here, I’ll update this post as soon as possible when I do get my codes!! Thanks

[Luiz-FFS]

Just to be sure my email it’s is:

Lu************@gmail.com

The one that I bought the codes

Thank so much

[BTT]

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Hello Luiz-FFS

That's the email address on record. The weekend may delay you receiving your licence codes.

[Luiz-FFS]

Any news? Still waiting but not revived any email's

[BTT]

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Hello Luiz-FFS

I am as confused as you are why there has been no response. I sent an email to Andy (Boss of SS) on Saturday 12th April at 00.31 am GMT (I live in the UK). I expected to receive a mail from him on Monday, but nothing. I suggest you click on the link below, select sales from the list then fill in your details. Post back here if you receive your licence please.

https://www.soundspectrum.com/support/contact.html

[Luiz-FFS]

Ok i was getting horried but everything went well, just recived then a minute ago.. Thanks to the kind ADM BTT that did help me!!

[BTT]

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Hello Luiz-FFS

That's the kind of news I like, hope you enjoy the programs.