Download trouble

TomatoMan · Post by **TomatoMan** » Fri Jan 05, 2007 11:53 am

I just got a new macbook pro, and want to move my install of GeForce Platinum from my old machine, which I'm retiring, to the new one.

I went to the download area to download a clean copy so I could install it properly, and signed in with my username / key, and it said my key had expired and I would have to pay for another upgrade.

I do not want to upgrade or pay again for the software I've already paid for, I just want to move my licensed install from an old machine to a new machine.

How do I re-download the version I paid for? If this is not possible / allowed (which would be EXTREMELY unfortunate if true), how do I move the software from my old machine to my new machine?

(I sent this query to support via the website several days ago and got no response.)

Thanks.

Post by **gorus** » Fri Jan 05, 2007 3:28 pm

Sorry for the delay--somehow your e-mail must have been missed, although that's extremely rare. You must have bought using a different e-mail address than on here, so we're not sure what that address is. Please e-mail support again and someone will get back to you right away. Thanks.

TomatoMan · Post by **TomatoMan** » Fri Jan 05, 2007 3:34 pm

Thanks, just sent the message, to "support" this time rather than "sales".

juxtiphi · Post by **juxtiphi** » Fri Jan 05, 2007 4:41 pm

TomatoMan wrote:Thanks, just sent the message, to "support" this time rather than "sales".

I dont know what version you have but you should upgrade , there have been many improvments.

as far as using your old version on your new comp, just copy the old exe from where it is to a disc and transfer that to your new comp and it should work just the same as it did before.