New purchase no license email, help

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RedactedRaptor
Posts: 3
Joined: Tue Feb 23, 2021 1:50 pm

New purchase no license email, help

Post by RedactedRaptor »

I recently decided to purchase the g-force platinum and it took the money but I've yet to receive my license email. I've waited 24 hours out in a request on the contact us but I don't even get the ticket email saying they received my request. Any help to get this solved would be awesome.

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BTT
Administrator
Posts: 2052
Joined: Sun Jun 20, 2010 9:34 pm
Location: United Kingdom

Re: New purchase no license email, help

Post by BTT »

Hello RedactedRaptor

Sorry to hear about this situation. I have today sent an email to Brandon (SoundSpectrum) asking him to respond.
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

RedactedRaptor
Posts: 3
Joined: Tue Feb 23, 2021 1:50 pm

Re: New purchase no license email, help

Post by RedactedRaptor »

Thank you. I do appreciate it. Things happen, but I just didn't know if because I wasn't even getting the emails for the tickets, if they were seeing them at all and forums seem the next best place to try and get noticed, haha

RedactedRaptor
Posts: 3
Joined: Tue Feb 23, 2021 1:50 pm

Re: New purchase no license email, help

Post by RedactedRaptor »

Just wanted to update. Today got a while bunch of delayed messages haha. But everything seems to be good now. Thank you. Stay safe

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BTT
Administrator
Posts: 2052
Joined: Sun Jun 20, 2010 9:34 pm
Location: United Kingdom

Re: New purchase no license email, help

Post by BTT »

Hello RedactedRaptor

Very pleased to know things have been resolved, and thanks for updating us.
.
Regards BTT

ColorMap Creator for G-Force and Aeon --- SoundSpectrum Forum Administrator.

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