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Help with a couple of problems when renewing my subscription

Posted: Sun Sep 01, 2019 3:32 pm
by toddelving
So, I managed after several tries to get AEON and GFORCE to down load but now when I switch inputs am getting numbers for both Gforce and Aeon when trying to switch to sound spectrum instead of Line In and it does not seem to be active to the music, I have deleted both Aeon and Gforce more than a couple of times and redownloaded it cleaning my stystem each time before downloading it again and the numbers appear. I will attempt to download Whitecap later again. Also I have noticed that the response to the sound is much better in Jriver Media player but when I play music from other sources like Amazon music the sound response is not so great even when turned up all the way.

Posted: Sun Sep 01, 2019 9:16 pm
by BTT
Hello toddelving

Your best course of action would be to contact Brandon (SoundSpectrum) by clicking on the link below:-

http://www.soundspectrum.com/support/contact.html