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New Release AEON 3.0 standalone error

Posted: Wed Jul 25, 2012 11:31 pm
by ozbeats
Hi,

Just thought to mention, i installed the new AEON 3.0 and was using the 64-bit version (which is located in the 32-bit (x86) Program Files folder) along with the 32 bit version,

The onscreen error message i got was quite long, one line, of which the end read:

erorr loading.... hullsquares2...

Please implement a hotfix into the cabinet files of the 3.0 version and update it if possible asap......

P.S it may help to ensure all new scenes are beta tested first as well

Just my opinion and feedback... Thanks SS and AEON staff

Alf :D

Posted: Thu Jul 26, 2012 2:29 pm
by BTT
Hello ozbeats

Not sure if your saying Aeon is working or not. If your having problems you need to contact SoundSpectrum:-

http://www.soundspectrum.com/support/contact.html

Please read the following information from SoundSpectrum:-
sitsparky wrote:Yes, I apologize deeply to anyone who has contacted Support and not yet received a response. We did get spammed heavily and some filters have been implemented to address this, though there is a backlog on support requests that we will hopefully have responses for in the next few days. We sincerely appreciate your patience in this matter.

Regards BTT

Posted: Thu Jul 26, 2012 2:50 pm
by ozbeats
Yes is working, especially well on the overload theme setting (theme options always reset to the default "active theme" upon close of visualizer instance)

My error was referring to the single command error line text alert across the top, in a nutshell that was the error line of text, the same area that shows fps, etc

also people should be made well aware to exit or go fullscreen now in aeon involves holding the shift button and pressing enter, not double clicking anymore which we are all used to doing with ss vizz's...

Thanks

Posted: Thu Jul 26, 2012 5:57 pm
by BTT
Hello ozbeats
ozbeats wrote:also people should be made well aware to exit or go fullscreen now in aeon involves holding the shift button and pressing enter, not double clicking anymore which we are all used to doing with ss vizz's...

Thanks
Yeah, took me a while to discover that one. That annoying pause between scenes is still present.


Regards BTT

Posted: Thu Jul 26, 2012 6:34 pm
by DireWolf
I am very happy the random locking password prompt bug is finally gone.
Hope they upgrade WhiteCap and Geforce soon and incorporate the same fix.


EDIT. Spoke to soon the random locking password prompt problem is still there. /doh

Posted: Thu Jul 26, 2012 10:12 pm
by Fabricio
Aff,

I can not download Aeon 3.0. :cry: :cry: :cry:

Look:
There is a problem with your license code. Please contact support for further help.
I'm waiting response from support.

Fabricio, from Brazil.

Posted: Thu Jul 26, 2012 11:23 pm
by BTT
Hello Fabricio

This is the link to download Aeon from if you already have a licence:-

http://www.soundspectrum.com/support/do ... ducts.html

If you have kept the mail SoundSpectrum would have sent you when you purchased Aeon try copy / paste the code into the licence number box, just in case you made a typo.


Regards BTT

Posted: Fri Jul 27, 2012 6:15 am
by Fabricio
BTT wrote:Hello Fabricio

This is the link to download Aeon from if you already have a licence:-

http://www.soundspectrum.com/support/do ... ducts.html

If you have kept the mail SoundSpectrum would have sent you when you purchased Aeon try copy / paste the code into the licence number box, just in case you made a typo.


Regards BTT
I bought in May 13, 2012 (update May 14, 2013): Aeon Platinum

I enter the license in: Purchased Product Downloads & Updates

But not working (There is a problem with your license code. Please contact support for further help)

I tested my license G-Force (Out of curiosity). Not working (There is a problem with your license code. Please contact support for further help).

My license G-Force: May 24, 2012 - May 25, 2013

:cry: :cry: :cry: :?: :?: :?: :?:

Fabricio, from Brazil.

Posted: Fri Jul 27, 2012 9:02 am
by jerohm
Highest Probability: You initally registered with a different email address... Find your purchase confirmation email (in which they sent you your license) and make sure THAT is the email address you use. Cut and Paste the license from the email... don't attempt to type it yourself.

Posted: Fri Jul 27, 2012 10:52 am
by Fabricio
jerohm wrote:Highest Probability: You initally registered with a different email address... Find your purchase confirmation email (in which they sent you your license) and make sure THAT is the email address you use. Cut and Paste the license from the email... don't attempt to type it yourself.
The email address is correct. I copy and pasted (email).

The problem is the license code. I copy and pasted (license).

Thank you for your attention.

Fabricio, from Brazil.

Posted: Fri Jul 27, 2012 1:01 pm
by Baldufa
Fabricio ,si vc me da um mail se lo envio .o por skype

Posted: Fri Jul 27, 2012 3:06 pm
by Fabricio
Baldufa wrote:Fabricio ,si vc me da um mail se lo envio .o por skype
I responded. Look at your email.

Regards,

Fabricio, from Brazil.

Posted: Fri Jul 27, 2012 3:57 pm
by Baldufa
Ya lo he enviado Fabricio

Posted: Fri Jul 27, 2012 7:21 pm
by Fabricio
Baldufa wrote:Ya lo he enviado Fabricio
Yo no tengo Skype. :cry: :cry:

Estoy descargando ahora. Mi internet es lenta. La velocidad de descarga es 16,00 kbps (banda ancha 3G, Claro).

Espero que el administrador del sitio para resolver mi problema.

Cuando termine te digo.

Abrazos y gracias,

Fabricio, from Brazil.


******************///****************
Translation English:
I have no Skype. :cry: :cry:

I'm downloading now. My internet is slow. The download speed is 16.00 kbps (broadband 3G Claro).

I hope the site administrator to resolve my problem.

When done I say.

Hugs and thanks,

Fabricio, from Brazil.

Posted: Fri Jul 27, 2012 7:52 pm
by Fabricio
Baldufa, Funcionó. Gracias.

Un abrazo,

Fabricio, from Brazil.


******************///****************
Translation English:
Baldufa, it worked. Thank you.

A hug,

Fabricio, from Brazil.