Mediacenter is crashing

Unmonitored WhiteCap bug reporting

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seppobirder
Posts: 5
Joined: Sun Mar 21, 2010 8:58 am

Mediacenter is crashing

Post by seppobirder »

Hi,
I am using whitecap in the Win 7 Mediacenter and after a few minutes the mediacenter crashes "Mediacenter stopped working" (ehshell.exe).

In WMP whitecaps works perfectly without any crashes.

Is this a known problem?
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juxtiphi
Moderator
Posts: 1467
Joined: Sat Jan 15, 2005 1:29 pm

Re: Mediacenter is crashing

Post by juxtiphi »

seppobirder wrote:Hi,
I am using whitecap in the Win 7 Mediacenter and after a few minutes the mediacenter crashes "Mediacenter stopped working" (ehshell.exe).

In WMP whitecaps works perfectly without any crashes.

Is this a known problem?

are you using the 64 bit version of windows 7?

if so whitecap will work if 7 runs the 32bit version of wmp which is included with windows 7, not sure if WMC has a 32 bit counterpart anymore.
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seppobirder
Posts: 5
Joined: Sun Mar 21, 2010 8:58 am

Post by seppobirder »

I am using the 32bit version of Windows 7 otherwise it would not be available in VMC or in the VMC settings menu.

Somehow it's causing a crash of the eshell.exe process after a while. I have tried the following and changed the play order to random and then it did not crash anymore.
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seppobirder
Posts: 5
Joined: Sun Mar 21, 2010 8:58 am

Post by seppobirder »

Mediacenter is still crashing, also in random mode.

Here is the error log:
Protokollname: Application
Quelle: Windows Error Reporting
Datum: 27.03.2010 19:57:46
Ereignis-ID: 1001
Aufgabenkategorie:Keine
Ebene: Informationen
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: media-PC
Beschreibung:
Fehlerbucket , Typ 0
Ereignisname: CLR20r3
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: ehshell.exe
P2: 6.1.7600.16385
P3: 4a5bccdc
P4: System.Drawing
P5: 2.0.0.0
P6: 4a275e83
P7: 184
P8: 20
P9: System.ArgumentException
P10:

Angefügte Dateien:

Diese Dateien befinden sich möglicherweise hier:
C:\Users\myself\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_ehshell.exe_71a8a8d0f1ecc1e64a5a758618f6d268759bd5e6_10ad12ea

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 849a239c-39d2-11df-bfe4-0022157605b4
Berichtstatus: 0
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-03-27T18:57:46.000000000Z" />
<EventRecordID>3039</EventRecordID>
<Channel>Application</Channel>
<Computer>ingmar1601-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>CLR20r3</Data>
<Data>Nicht verfügbar</Data>
<Data>0</Data>
<Data>ehshell.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bccdc</Data>
<Data>System.Drawing</Data>
<Data>2.0.0.0</Data>
<Data>4a275e83</Data>
<Data>184</Data>
<Data>20</Data>
<Data>System.ArgumentException</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Users\myself\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_ehshell.exe_71a8a8d0f1ecc1e64a5a758618f6d268759bd5e6_10ad12ea</Data>
<Data>
</Data>
<Data>0</Data>
<Data>849a239c-39d2-11df-bfe4-0022157605b4</Data>
<Data>0</Data>
</EventData>
</Event>
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User avatar
juxtiphi
Moderator
Posts: 1467
Joined: Sat Jan 15, 2005 1:29 pm

Post by juxtiphi »

seppobirder wrote:Mediacenter is still crashing, also in random mode.

Here is the error log:
Protokollname: Application
Quelle: Windows Error Reporting
Datum: 27.03.2010 19:57:46
Ereignis-ID: 1001
Aufgabenkategorie:Keine
Ebene: Informationen
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: media-PC
Beschreibung:
Fehlerbucket , Typ 0
Ereignisname: CLR20r3
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: ehshell.exe
P2: 6.1.7600.16385
P3: 4a5bccdc
P4: System.Drawing
P5: 2.0.0.0
P6: 4a275e83
P7: 184
P8: 20
P9: System.ArgumentException
P10:

Angefügte Dateien:

Diese Dateien befinden sich möglicherweise hier:
C:\Users\myself\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_ehshell.exe_71a8a8d0f1ecc1e64a5a758618f6d268759bd5e6_10ad12ea

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 849a239c-39d2-11df-bfe4-0022157605b4
Berichtstatus: 0
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-03-27T18:57:46.000000000Z" />
<EventRecordID>3039</EventRecordID>
<Channel>Application</Channel>
<Computer>ingmar1601-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>CLR20r3</Data>
<Data>Nicht verfügbar</Data>
<Data>0</Data>
<Data>ehshell.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bccdc</Data>
<Data>System.Drawing</Data>
<Data>2.0.0.0</Data>
<Data>4a275e83</Data>
<Data>184</Data>
<Data>20</Data>
<Data>System.ArgumentException</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Users\myself\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_ehshell.exe_71a8a8d0f1ecc1e64a5a758618f6d268759bd5e6_10ad12ea</Data>
<Data>
</Data>
<Data>0</Data>
<Data>849a239c-39d2-11df-bfe4-0022157605b4</Data>
<Data>0</Data>
</EventData>
</Event>


did you get the new whitecap? if not update it just came out a couple days ago
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seppobirder
Posts: 5
Joined: Sun Mar 21, 2010 8:58 am

Post by seppobirder »

Thanks for the info, I have just updated to new version. Unfortunately I still get the same error in Windows Mediacenter.

Do you have any clue what the error could be?
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User avatar
juxtiphi
Moderator
Posts: 1467
Joined: Sat Jan 15, 2005 1:29 pm

Post by juxtiphi »

seppobirder wrote:Thanks for the info, I have just updated to new version. Unfortunately I still get the same error in Windows Mediacenter.

Do you have any clue what the error could be?

I do not have any clue as too the source of your problem but since the new whitecap is also doing this I would tend to think that there may be an issue with how your comp is set up. update all your video drivers. If that doesnt help open a support ticket with soundspectrum


http://www.soundspectrum.com/support/contact.html
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seppobirder
Posts: 5
Joined: Sun Mar 21, 2010 8:58 am

Post by seppobirder »

I have updated to the latest nvidia driver an it did not help. I will open a ticket
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miltos
Posts: 1
Joined: Sat May 15, 2010 5:37 am

Post by miltos »

i have the same problem
Problem Event Name: CLR20r3
Problem Signature 01: ehshell.exe
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: 4a5bccdc
Problem Signature 04: System.Drawing
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275e83
Problem Signature 07: 184
Problem Signature 08: 20
Problem Signature 09: System.ArgumentException
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1032
did yoy find a solution?
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