Welcome to SoundSpectrum User Forums

Many SoundSpectrum customers have been recently experiencing the consequences of the latest iTunes 12.6 update, and have noticed that visualization plugins are no longer working properly or are completely missing. The update will affect folks differently depending on their circumstances.

If you are running OS X 10.11 (el Capitan) or earlier, and you rely on SoundSpectrum products to work in iTunes, the latest changes in iTunes 12.6 will impact you directly.

Apple has disabled 3rd-party plugins in iTunes 12.6 running on OS X 10.11 or earlier, citing security/QA reasons (without any specific details). If you have already upgraded to iTunes 12.6 or later, and you want to use our Visualization plugins in iTunes with as little hassle as possible, update to macOS 10.12 (Sierra) and your visuals should work again. We have made an appeal to Apple to restore compatibility of visualization plugins, but so far Apple has declined. Unfortunately, Apple does not provide an obvious or easy way for users to downgrade iTunes to earlier versions <terminal is required to delete iTunes files>.

If you rely on SoundSpectrum iTunes plugin and are running iTunes 12.5 or earlier on Mac OS X 10.11 (El Capitan) or earlier, DO NOT UPDATE TO iTUNES 12.6. All 3rd Party plugins will be greyed out or will not be visible at all.

If you are running iTunes 12.6 (or later) on Mac OS X 10.11 (El Capitan) or earlier, here are your options to restore visualization plugins in iTunes:
- Update to macOS Sierra (quickest option, but not for everyone)
- Start using SoundSpectrum’s Standalone application and/or replace iTunes with a different media player (best option all around IMO)
- Revert back to iTunes 12.5 (requires command line, but guides are available)
- Start a viral social media campaign or write to Apple and let them know “My third-party visualization plugins are not working in iTunes 12.6 while running a pre-Sierra version of OS X. I can't live without G-Force in iTunes...â€￾ and hope they restore visualization plugin support in a future version of iTunes (option requiring the most luck)

If you have a Retina Mac, we have new Retina compatible versions of all our products (which is the one nice thing to come out of all this). We are very sorry for the inconvenience and hope that you will let Apple know what you think about their latest decision to disallow plugins in iTunes (12.6) running on pre-Sierra versions of OS X.

iTunes Support:
Bug Report: https://developer.apple.com/bug-reporting/ (most likely to be seen)
U.S. iPod, Mac and iPad technical support: (800) APL–CARE (800–275–2273)
Tim Cook CEO: tcook@apple.com (Tim will appreciate your feedback regarding forced upgrades/lack of downgrade support)

Regards,

Many SoundSpectrum customers have been recently experiencing the consequences of the latest iTunes 12.6 update, and have noticed that visualization plugins are no longer working properly or are completely missing. The update will affect folks differently depending on their circumstances.

If you are running OS X 10.11 (el Capitan) or earlier, and you rely on SoundSpectrum products to work in iTunes, the latest changes in iTunes 12.6 will impact you directly.

Apple has disabled 3rd-party plugins in iTunes 12.6 running on OS X 10.11 or earlier, citing security/QA reasons (without any specific details). If you have already upgraded to iTunes 12.6 or later, and you want to use our Visualization plugins in iTunes with as little hassle as possible, update to macOS 10.12 (Sierra) and your visuals should work again. We have made an appeal to Apple to restore compatibility of visualization plugins, but so far Apple has declined. Unfortunately, Apple does not provide an obvious or easy way for users to downgrade iTunes to earlier versions <terminal is required to delete iTunes files>.

If you rely on SoundSpectrum iTunes plugin and are running iTunes 12.5 or earlier on Mac OS X 10.11 (El Capitan) or earlier, DO NOT UPDATE TO iTUNES 12.6. All 3rd Party plugins will be greyed out or will not be visible at all.

If you are running iTunes 12.6 (or later) on Mac OS X 10.11 (El Capitan) or earlier, here are your options to restore visualization plugins in iTunes:
- Update to macOS Sierra (quickest option, but not for everyone)
- Start using SoundSpectrum’s Standalone application and/or replace iTunes with a different media player (best option all around IMO)
- Revert back to iTunes 12.5 (requires command line, but guides are available)
- Start a viral social media campaign or write to Apple and let them know “My third-party visualization plugins are not working in iTunes 12.6 while running a pre-Sierra version of OS X. I can't live without G-Force in iTunes...â€￾ and hope they restore visualization plugin support in a future version of iTunes (option requiring the most luck)

If you have a Retina Mac, we have new Retina compatible versions of all our products (which is the one nice thing to come out of all this). We are very sorry for the inconvenience and hope that you will let Apple know what you think about their latest decision to disallow plugins in iTunes (12.6) running on pre-Sierra versions of OS X.

iTunes Support:
Bug Report: https://developer.apple.com/bug-reporting/ (most likely to be seen)
U.S. iPod, Mac and iPad technical support: (800) APL–CARE (800–275–2273)
Tim Cook CEO: tcook@apple.com (Tim will appreciate your feedback regarding forced upgrades/lack of downgrade support)

Regards,

Here are a number of tutorials on customization and automation made by one of our users that may be helpful to you tinkerers out there. User Tutorials - Kulu Ticket 64116 Number 1: The preferences file https://youtu.be/XdaGdDIPdV0 Number 2: User preset scripts https://youtu.be/F8I5qrdkz2A (sound pro...

juxtiphi wrote: Why bother with Apple? I have all my music at my fingertips without some program monitoring it for me and I have no issues with ss progs not working.

Hey juxtiphi, can you go into more detail for folks about what you mean here and how you keep everything working?

Regards,

Brandon

Well this is the biggest bummer I've had in a loooooong while! On my 2011 Mac mini, the plugin is not even registering ... i.e. It is not available in the visualizer menu at all! I would say you have been pretty fortunate! Seriously though, if you can manage it with your particular computing situat...

Hi Everyone. If you rely on SoundSpectrum visualizer software in your daily routine, for the time being I would recommend not updating to iTunes 12.6 until we have a fix out. It looks like in an effort to support newer retina screens, there have been some changes to macOS that unfortunately are affe...

Well, I made multiple attempts to sign in with my Google account to access SoundCloud, but as soon as I click on the Allow button, I end up getting a blank page instead, and fails to sign in. That's probably a bug that has to be fixed. You must have a SoundCloud account (associated with your Google...

Now I had to use Pandora. I had no other choice, so that and the live radio are the only options I could use with Tunr. What a shame. You can, if you choose, listen to Your Music Library, you can listen to any podcast (check out the music sets and shows in the 1500+ catalog we created, it's complet...

Hi DanPin, I will get this message over to AOM so we can find out what might be happening. Thanks for helping us identify potential errors as we navigate this release! Let us know if you run into any other issues. BTT -> I hope you get to take Tunr for a spin soon! You might look at the used ipad ma...

Tunr is finally at 1.0! We wanted to give the dedicated SoundSpectrum forum users the first peek! You can download Tunr on the iOS app store right now, it's free: https://appsto.re/us/lpGJ4.i https://soundspectrum.com/tunr Tunr is an ad-free music player that connects you to a wide range of audio so...

Howdy All, We have a new build up for G-Force, including some very nice content additions from Jim Mohr!! Currently G-Force, Aeon, and WinterWonders are posted, with a WhiteCap beta available as well for those on the beta list. We will have another round of updates very soon, including for Whitecap ...

Howdy All, We have new build up for Aeon, with some longstanding issues addressed! Currently new builds for G-Force, Aeon, and WinterWonders are posted, with a WhiteCap beta available as well for those on the beta list. We will have another round of updates very soon, including releases for Whitecap...

Hi 1, Thanks for your understanding. I don't believe it was your intention to violate your software agreement, and I appreciate you taking the time to get your future videos in compliance. Please feel free to use our logo graphic (http://www.soundspectrum.com/tunr/wp-content/uploads/2016/02/soundspe...

Hi Bob, Thanks for the feedback and comments. I am not currently aware of a way to use midi as a control interface for our visuals, but that is certainly an interesting idea that I would love to hear more about if anyone has had success. BTT is correct, you are currently in violation of our terms of...

I agree, a visualizer desktop would be very compelling, and is personally something I have envisioned in a futuristic OS for quite some time. The task at hand for us remains focused on shoring up our current lineup so that folks can continue to enjoy the visual products they have become accustomed t...