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All working now

Thanks Brandon

For me Aero Platinum has licensed fine (just now).

For me it's still G-Force that won't.

(btw, Aero is off the scale awesome )

Any news ?

I've been trying still and it's still not registering the software.....

SS_Bran wrote:Hi Jez,

Can you try again for me. Things should be up now.

Thanks for your patience.

Just tried.

Still not working.

Hello JezUK G-Force is an amazing experience, it's well worth the delay. Let us know your thoughts when it's up and running. Thanks - I have been a customer since 2008/9 - I've only recently renewed because I want the same experience when listening to music other than via MediaMonkey (eg via the we...

Hi Bran,

I send you a new Ticket - no. 66663.

Many thanks.

Kindest regards,

Jez

Hi Bran,

I'm pretty sure I did send a message via the support page (don't have a ticket number because I think I deleted the email at my end).

No worries, I'll send one again.

Kindest regards,

Jez

Thanks SoundSpectrum,

At least it's being looked into and dealt with.

Look forward to installing my software real soon

I've done that.

And a .exe file would NEVER work, not even partially, were it to be in any way incomplete.

Thanks for all your help - but I guess I'll have to wait for support to get in touch.

No !!!

There are two Licence codes and I'm using the 'right' one - if I weren't, it would tell me so (I've tried it and that's what happens).

I have contacted them.

But not only do they not reply, and their 'online' chat shows them unavailable too.

I have been a customer of this software since 2008 and I'm very frustrated by all of this to be honest.

I've tried with and without Firewall software running - it makes no difference.

???????????????????????????????????????

Anyone from Soundspectrum care to help a paying customer use the software he has paid for ?????

I've just tried again and it's failed againg - it MUST be your Licencing servers or something.

No I'm not. If I were, I would not be able to download my Pro copy of G-Force Pro (because you need the Licence Code to do that). I am copying and pasting the code from the email I received for the software in question. I own WhiteCap Pro and now G-Force Pro too. And I am not mixing them up. Nor am ...

Are you serious ? I've just purchased G-Force and am doing a simple copy/paste of the Licence Code and it is saying I haven't entered a valid licence code..... That's impossible. This is the 2nd time today I've experienced issues with Licence Code Validation (earlier I purchased WhiteCap and that wa...

But all it sees is my Snowball Microphone. By default upon installation, the Virtual Audio Cable is left unchecked, and is not installed. As this is optional, you will need try check that box (all you need to do is to rerun the installer). Thanks DanPin, That did the trick :) Eternally grateful to ...