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Hey guys, I want to follow-up regarding my problems trying to install G-Force Platinum and Aeon Platinum on my Windows 7 and Windows 10 computers. Frank said my licenses were correct but had been disabled after my multiple unsuccessful attempts to install. He re-enabled them but I still could not ge...

I just bought the licenses 2 weeks ago, so I hope they haven't expired :o With all the testing I've been doing and pinging the server each time I try to install they might have been disabled which is why I need support to check that. I'll have a look at that site again. Peeling back the layers of th...

Hi BTT, Thanks for the pointer to the tech site. I'm learning a lot about Windows 10! I uninstalled Bonjour, but it didn't seem to help. I've run various Troubleshooters, but no problems were found. A google search revealed some cases of issues with running software on Windows 10 not being able to c...

Hi BTT, Thanks for your assistance I do appreciate it. Ive always been a fan of G-Force and its uncanny ability to match just the right visuals to any music. Other than Angry Birds I dont buy much software. But the soundspectrum products have always impressed me and its developers and staff have ear...

Thanks FreyTheater for the detailed information. Indeed you have been busy! Seems you've covered many of the bases with respect to Win 10 installations of G-Force. I will try uninstalling the trial version first to see if that makes a difference. My computer running Windows 10 Home is an HP Pavilion...

Here's a screenshot of the window that pops up during installation of G-Force and Aeon platinum versions on my Windows 10 computer (actual license key X'ed out):

While I turn off Windows Defender and Windows Firewall when trying to install G-Force and Aeon, I also added the G-Force and Aeon installation executables to the exclusion list for Windows Firewall. But they only show up as "5.4.2" and "3.7.3" not as G-Force or Aeon. Not sure if it's becuase of how ...

I upgraded my 64-bit Windows 8.1 computer to Windows 10 on the release date from a DVD ISO image. I have automatic Windows Updates turned on which already installed KB3074678, KB3074686, KB3074683, KB2538243, KB3081424. Windows 8/8.1 was a disaster for the user IMO and I definitely don't want to rev...

@FreyTheater Which version did you install and if a licensed version did you need to do anything in particular to allow the connection to the license server? @SoundSpectrum folks Platinum versions of G-Force and Aeon I bought last week won't install on my Windows 10 (release version) computer. The t...